Legal
Privacy Policy
Last updated: May 16, 2026
This Privacy Policy explains what Cartgeni collects and how we use it. We collect as little as possible.
What we collect
- Account email — to issue a license key on first activation.
- Site URL — the WP install the plugin is on.
- Usage stats — chat-request count per license per month, for billing + abuse prevention.
- Indexing data — content excerpts sent to our embedding model at index time. Original text isn't retained after embedding.
- Chat messages — sent to our proxy + the AI provider to generate replies. Not retained on our servers; lives only in your WordPress database.
What we don't collect
- We don't sell or share data with advertisers.
- We don't track visitors to your site beyond the chats they initiate.
- Visitor IPs are kept only as short-lived rate-limit counters (auto-deleted within an hour).
Where data is stored
Our backend runs on Cloudflare Workers + Cloudflare D1 (edge worldwide). Chat content stays in your own WordPress MySQL database.
AI provider sub-processors
- Cloudflare Workers AI (free plan) — privacy policy.
- OpenAI (paid plans) — privacy policy. OpenAI does not train models on API data.
Payments
Processed by LemonSqueezy. We never see card details.
Your rights
Request deletion of your account anytime: hello@cartgeni.com. We respond within 30 days.