Terms of Service

By using Cartgeni (the "Service") you agree to these terms.

The Service

Cartgeni is an AI-powered chatbot plugin for WordPress. Each plan includes a monthly conversation quota.

Your account

Keep your license key safe. Don't share it outside your organization.

Acceptable use

No illegal, harmful or harassing content. No spam, phishing, impersonation. No reverse-engineering or quota bypass. No resale without permission.

Payments

Paid plans are billed monthly via LemonSqueezy. Cancel anytime — your plan stays active until the end of the billing period. Charges already made are non-refundable.

Service availability

We aim for high uptime but don't guarantee zero downtime. Service is "as-is" without warranties of any kind.

AI disclaimer

Cartgeni uses third-party AI providers to generate replies. AI replies may occasionally be inaccurate. Review critical responses and use Fine-tune Q&A to correct.

Changes

We may update these terms. Material changes announced via email or in-product.