What’s new — AI shopping assistant

The AI shop assistant
that actually
read your store.

Cartgeni reads your store — products, pages, FAQs — and answers shoppers in your voice. Recommends products, looks up orders, and hands off to your team when needed.

Get started — free See how it works
20 free chats / month No credit card Live in 30 seconds
Acme Store
Online · replies in 11s
Free tier $0/mo
20/mo free conversations / month
42 products indexed
Loved by ambitious online stores
MARLOW & SONSstudio·fortyKINFIELDOAT&BARLEYHemlock+CoBRØNDBYPORTERHOUSEfjord/finchCEDAR·CRESTARLO’sWilderness Co.OUI·DEUXMARLOW & SONSstudio·fortyKINFIELDOAT&BARLEYHemlock+CoBRØNDBYPORTERHOUSEfjord/finchCEDAR·CRESTARLO’sWilderness Co.OUI·DEUX
Inside Cartgeni

One place for every
shop conversation.

See chats, take over, train the bot, watch trends — all inside your WordPress dashboard.

yourstore.com / inbox
cartgeni
Your store
online
Inbox 3 live
Home
Your AI shop assistant — trained on your site.
connected
Chats this month
47
of 100 included
Conversations
328
1,204 messages exchanged
Pages trained on
142
the bot knows your site
Plan
Free
53 chats left this month
Chats over the last 30 days
Total · 328
Quick actions
Setup checklist
Plugin activated
Account connected
Bot trained on your site
Chat widget turned on
Pages
Teach the bot about your site so it can answer questions.
Things the bot knows
1,847
chunks
Pages trained on
142
objects
Last trained
4m ago
automatic refresh
Train the bot on your site
Reads every post, page and product you have selected in Settings.
What the bot has learned
4 sources · 251 objects
TypePagesThings known
Posts 142 1140 chunks
Pages 38 412 chunks
Products 64 256 chunks
Docs 7 39 chunks
Files
Upload PDFs, menus, manuals or any text file. The bot reads them like a person.
Choose a file to upload
PDF, TXT, Markdown, HTML
Files under 2 MB are indexed immediately.
Or paste URLs in bulk
0 / 50 URLs detected
Indexed documents
FileSizeChunksStatusAdded
Sizing guide.pdf 420 KB 24 Indexed Sun
Shipping policy.pdf 180 KB 9 Indexed Sun
Returns FAQ.html 95 KB 12 Indexed Mon
Care guide.pdf 310 KB 18 Indexed Mon
Catalog Q3.pdf 2.4 MB 142 Indexed Tue
Tone of voice.md 14 KB 4 Indexed Wed
New holiday hours.pdf 85 KB 3 Indexing… now
Sale terms.pdf 64 KB — Pending now
Train
Add custom answers to specific questions. The bot will use yours instead of guessing.
Add new Q&A pair
Question
0 / 500 characters
Answer
0 / 4000 characters
Saved entries (4)
Q What are your business hours?
A We're open Monday to Friday, 9am–5pm CET. Closed weekends and public holidays.
Q Do you offer free shipping?
A Free standard shipping on US orders over $75. International rates depend on country — see the Shipping page for full details.
Q Can I return a sale item?
A Sale items can be returned for store credit within 14 days of delivery. Final-sale items (marked with ✶) are not eligible for return.
Q How do I track my order?
A Once your order ships you'll get a tracking link by email. You can also reply 'where is my order' in this chat.
Disabled — the chatbot ignores this entry.
Connect
Plug the bot into Zapier, Make, n8n or your own tools — so it can trigger real workflows.
Add a connection
What it does (short name)
Action ID
When the bot should use it
Where to send the info (URL)
Secret key (optional)
What info to send (JSON Schema, optional)
Your connections
NameAction IDUsedStatusActions
Book a demo book_demo ✓ 12 ✗ 0 Active
Notify Slack notify_slack ✓ 47 ✗ 1 Active
Sync to Klaviyo sync_klaviyo ✓ 23 ✗ 0 Active
Create HubSpot lead hubspot_lead ✓ 5 ✗ 0 Off
Insights
What shoppers are asking — and where the bot needs a hand.
Conversations
328
Questions asked
1,204
Answers given
1,047
Avg per chat
3.7
Volume · 7 days
+18% vs prior week
MonTueWedThuFriSatSun
Top questions
What shoppers ask most. Add custom answers on the Train page to make them perfect.
Do you ship to my country? × 24
What's your return policy? × 19
What sizes do you have in the henley? × 14
Do you have any discount codes? × 11
Is this in stock? × 7
Where the bot struggled
Times the bot wasn't sure or couldn't find the answer. Add a custom answer to fix it next time.
Can I pre-order the spring drop?
I don't have information about a spring pre-order. Would you like me to take your email so the team can follow up?
Is the Wool Sweater machine washable?
I'm not 100% sure on washing instructions for that item — I can connect you with a human if you'd like.
Do you offer gift wrapping?
I don't see gift wrapping mentioned on the site. Let me get you to someone who can confirm.
Settings
Make Cartgeni yours — colors, voice, what it knows and how it behaves.
30 seconds to live

Three steps. No setup wizard.

01 Install the plugin

One click from your WordPress admin. 30 seconds, no questions asked.

WordPress admin → Add Plugin
Search "Cartgeni" ✓
Click Install ✓
Click Activate ✓
02 Get your free license

Enter your email — that’s it. No credit card. 20 free chats every month, forever.

20 free chats every month
03 Train + go live

One click teaches it everything on your site. The widget appears automatically.

Pages indexed 42
Files added 7
widget · live bot · ready
Capabilities

Built for the way
support actually
works.

Reads your store, answers in your voice, hands off to your team. The bot doesn’t just chat — it does.

WordPress native
Trained on every
post you publish.

Knows every page, post and product you publish — kept fresh in the background. No setup, no exports, no spreadsheets.

142
live Posts
38
live Pages
64
live Products
7
live Docs
Smart actions
A bot that can
actually do things.

Searches your products, looks up orders, adds to cart — the bot doesn’t just chat, it gets things done for your shopper.

3 things just done
Find cotton tees 3 picks
Check size availability M, L, XL
Add to cart ✓ added
Human takeover
One-click takeover.

Pause the bot, type live, hand it back. Your shopper sees you instantly.

SC
MP
RH
LB
+9
Lead capture
Leave a message.

Shopper drops their email — admin gets a notification in seconds.

order #1234 not received auto
exchange request draft
custom quote inquiry lead
Analytics
Top questions +
what to fix.

See what people ask, what landed, what missed. Weekly summary to your inbox.

Document upload
Drop a PDF.
Read in seconds.

Menus, manuals, policies — the bot reads them like a person. PDFs, docs, plain text, HTML. Just drag & drop.

PDFs 100%
Markdown 100%
HTML 96%
Plain text 88%
Plug into anything
Trigger anything,
from inside the chat.

Book a meeting, create a ticket, add to your CRM — the bot can fire off any workflow you wire up in Zapier, Make or n8n.

Connect to Zapier, Make, n8n
Securely signed for trust
Add your own custom actions
Throttled to keep things safe
Anywhere your shopper is

Web widget. Email. Live agent.
One brain.

Lives on your site
Web widget

Replies stream in real time. Pick a colour, write a greeting, add a logo and starter questions — all from one screen. Dark mode included.

yourstore.com / chat
"What's your return window?"
30 days, free returns over $50.
One click from inside
Real human takeover

Step in when the bot can’t help. Type live, your shopper sees you immediately. Hand it back when you’re done — the bot picks up where you left off.

You are replying · Maya P.
"Can I exchange this?"
Of course! I'll generate a label and email it now.
Email when you’re away
Leave-a-message

Shopper drops their email when the bot can’t finish the job. You get pinged right away and reply from the dashboard.

visitor left their email
james@example.com — "Order #1234 not received…"
admin notified4m ago
Built for the stack you already run

One assistant. Every
kind of WordPress site.

Posts, products, courses, services — Cartgeni indexes them all the same way and adapts the tools it offers based on what's active.

Site 01
WordPress blogs
01
"When was your latest guide published?"
"Building tiny APIs" went live last Friday. Want me to summarize it?
Knows every post you publish
Site 02
WooCommerce shops
02
"Show me cotton tees under $40"
Found 3: Henley Stone ($28), Crewneck Sand ($32), Pocket Tee Bone ($38). All in stock.
Finds, recommends, adds to cart
Site 03
Online courses
03
"Is the React module beginner-friendly?"
Yes — it assumes only HTML/CSS. The first 4 lessons are warm-ups.
Reads your PDFs & lessons
Site 04
Local businesses
04
"Open on Sunday?"
Sunday 11–4, kitchen closes at 3pm. Want me to hold a table?
Pulls hours from your pages
Site 05
Service & docs sites
05
"How do I reset my password?"
Account → Security → Reset password. You’ll get an email within a minute.
Plug in your own actions
Site 06
Multi-language stores
06
"¿Hablas español?"
Sí — el widget detecta el idioma del visitante y responde en el mismo.
Replies in the visitor’s language
Per-site prompts

Your voice. Your
language.

Write welcome prompts, suggested questions, and link-out actions per site. The widget auto-detects the visitor's browser language and replies in the same one.

Custom greeting + up to 6 starter questions
Click-out buttons to specific pages or your shop
Ask for name / email / phone before the chat starts
Replies match the visitor’s language automatically
Add your own perfect answers — bot uses them first
Same question · three sites
"Do you have cotton tees under $40?"
↓ each site, its own voice
EN · warm tone site · 1
Yes! 3 cotton tees in your size — Henley Stone $28, Crewneck Sand $32, Pocket Tee Bone $38. Want me to add one?
EN · concise site · 2
3 picks under $40: Henley ($28), Crewneck ($32), Pocket Tee ($38). All M in stock.
DE · direkt site · 3
Ja — 3 Baumwoll-Shirts unter $40: Henley ($28), Crewneck ($32), Pocket ($38). Alle in M.

What you get out of
the box, today.

20
free chats every month — no credit card, no trial timer
24/7
always answering, even when your team is asleep
30s
from install to your first answered question
∞
pages, products and files — index as much as you want
EARLY CUSTOMER
Cartgeni replaced our weekend support
Customer story
"We installed Cartgeni on Friday. By Monday it had handled 71% of weekend questions on its own — and the product cards in chat closed 14 orders without an agent touching them."
SC
Sarah Chen
Founder · Coastline Coffee Co.
−71%
weekend ticket load
+14
orders / week from chat
$0
AI bill (free tier)
Simple pricing

Free forever. Upgrade
when you grow.

Start free with the essentials. Every paid plan unlocks the full toolkit — smart shopping actions, premium AI, file uploads — and differs only by monthly limits.

Free
Try Cartgeni at zero cost.
Free
20 chats · 50 messages / mo
  • Trained on your site
  • Floating chat widget
  • Conversation history
  • Premium AI quality
  • Product recommendations
  • AI shopping tools (add to cart, order lookup)
Get started
Basic
Every feature, for small & growing stores.
$4 / mo
50 chats · 150 messages / mo
  • Premium AI quality
  • Product recommendations
  • AI shopping tools (add to cart, order lookup)
  • PDF & doc uploads + voice input
  • Email support
Start Basic
Most popular
Pro
Best for active stores.
$9 / mo
100 chats · 300 messages / mo
  • Everything in Basic
  • Higher monthly limits
  • Priority response speed
  • Priority support
Start Pro
Business
Scale-ready for high traffic.
$29 / mo
Custom limits
  • Everything in Pro
  • Highest limits
  • Dedicated support channel
  • Custom onboarding
Coming soon
Privacy & security

Your data stays
where it belongs.

Conversations live in your own WordPress site, not our cloud. We help your shopper — we don't keep their data.

Auto-delete old chats
GDPR-friendly retention — choose how long chats live
Spam-proof
Built-in throttling stops abusive visitors automatically
Block bad actors
Add IPs to a block list — bots and bad faith are out
Secure connections
Every action is signed and verified before it runs
Order privacy
Shoppers only see their own orders — never anyone else’s
Built on trusted cloud
Same edge network that powers 20% of the internet
Your DB
CF edge
HMAC
GDPR
Rate limit
Integrations

Plugs into the WordPress
stack you already run.

W
WordPress
Works with every theme
W
WooCommerce
Product search, cart, order lookup
E
Elementor
Plays nicely on any layout
D
Divi
Just works
A
Astra
Pre-tested, no conflicts
B
Bricks
Native fit
Z
Zapier
Connect to 6,000+ apps
M
Make
Trigger any scenario
n
n8n
Self-hosted workflows
Frequently asked

Questions before
you install.

Don't see yours? Drop us a line — humans reply within a business day.

Email the team
Does it work with WooCommerce? +
Yes, fully. The bot can find products, look up orders, check sizes, recommend matching items, and add things to the cart — and it shows real product cards right inside the chat.
Can a person take over a live chat? +
Yes. Click 'Take over' from your dashboard — the bot stops, you type, and your shopper sees you instantly. Hand it back when you’re done and the bot keeps going.
What’s in the free plan? +
The essentials to get started — a trained bot, the chat widget, conversation history and human takeover — free every month, no credit card. Upgrade for premium AI quality, WooCommerce tools, file uploads and higher limits.
How does pricing work? +
Free forever. Paid plans bump up your monthly chat limit and use premium AI — starting at $4/month. Cancel anytime.
Can I customize the widget? +
Color, position, greeting, logo, starter questions, dark mode — all yours. Add a pre-chat form to capture name, email or phone before the conversation starts.
Where does my data go? +
Your chat history is stored on your own WordPress site and you decide how long to keep it. To write replies, messages are sent securely to third-party AI providers, who don’t use them to train their models. You can also block specific visitors.
Can I plug it into other tools? +
Yes — connect to Zapier, Make, n8n, your CRM, your help desk, anything. The bot can trigger a workflow when a shopper finishes a flow.

Your shop, but it
never sleeps.

Install the plugin. Enter your email. You're live. 20 free chats every month, no credit card.

Get started — free